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Destruction of Medical Records: 5 Options to Stay Compliant
Destruction of medical records seems simple: You simply delete a file from your electronic health record and call it a day, right? Not so fast. Destroying medical records requires quite a bit more...
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5 Front Desk Optimizations That Keep Patients Coming Back
Because your practice’s front desk is the first point of contact for most patient interactions, that’s where many of your patient relationships are made or broken. Many practices find that optimizing...
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Exciting News: Our Webinars Now Offer PAHCOM-Approved CEUs Toward CMM...
We are thrilled to announce our new partnership with PAHCOM (Professional Association of Health Care Office Management), a nationally recognized leader in medical office management certification. This...
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Elevate Your Career with the Certified Medical Manager (CMM) Credential
In today’s fast-evolving healthcare landscape, managing a medical practice demands more than just organizational skills—it requires a deep understanding of regulations, revenue cycles, and patient...
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The 3 CPT 2025 Codes That Are Puzzling Coders the Most
When each new edition of the CPT code set debuts, it’s common for practices to face confusion. After all, the codes are new and it’s initially unclear how to use them. CPT 2025 was no different, with...
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How to Retain Staff in This Challenging Recruitment Landscape
When it comes to the top HR challenges at medical practices, determining how to retain staff is always at the top of the list. In fact, the ability to attract and retain top talent was the number one...
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3 Times Medicare Appeals Aren’t Accepted & What to Do Instead
Submitting Medicare appeals is never at the top of anyone’s list of favorite things to do. It is, however, an essential tool in your revenue cycle toolkit so you can collect for your denied claims....
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What the 6-Month Telehealth Extension Means for Your Practice
Many providers were preparing for the end of Medicare telehealth flexibilities as March 31 approached, but Congress came through last week to offer a telehealth extension. Discover what the telehealth...
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3 Items You Must Include on Your Patient Financial Policy
Let’s face it: Patients don’t like unexpected medical expenses, and your front desk team dreads discussing finances with patients who just want to see the doctor. But your revenue depends on getting...
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Phase 3 of HIPAA Audits Begins: What It Means for Your Practice
HIPAA audits are back on the schedule this year, according to remarks from Timothy Noonan, Deputy Director of Health Information Privacy with HHS’ Office for Civil Rights, during a recent HIPAA...
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