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What the 6-Month Telehealth Extension Means for Your Practice

Many providers were preparing for the end of Medicare telehealth flexibilities as March 31 approached, but Congress came through last week to offer a telehealth extension. Discover what the telehealth...

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3 Items You Must Include on Your Patient Financial Policy

Let’s face it: Patients don’t like unexpected medical expenses, and your front desk team dreads discussing finances with patients who just want to see the doctor. But your revenue depends on getting...

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Phase 3 of HIPAA Audits Begins: What It Means for Your Practice

HIPAA audits are back on the schedule this year, according to remarks from Timothy Noonan, Deputy Director of Health Information Privacy with HHS’ Office for Civil Rights, during a recent HIPAA...

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Boost Medical Practice Income With 3 Key Tips

Looking for ways to improve your medical practice income? You’re not alone. In today’s environment, practices need to take extra steps to keep reimbursement flowing while cutting costs wherever...

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Stay Compliant With This 7-Point Telemedicine Visit Checklist

Before you turn in your next telehealth claim, it’s important to go over your documentation checklist. If payers find that you don’t have one of the essential seven elements in your notes, they’ll ask...

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The Most Common Mistakes Practices Make on I-9 Documents

Every medical practice is aware that you’re legally required to have your employees complete I-9 documents as part of the onboarding process. You only have three days for employees to fill out the...

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When Can You Offer Financial Hardship Discounts to Patients?

It happens from time to time at medical practices: Patients will say they can’t pay their copay due to financial hardship. But your practice knows that it’s a violation of your payer contract to write...

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Navigating the HHS Overhaul: What Medical Practice Managers Need to Know...

The healthcare landscape is shifting again, and this time, the tremors are coming from Washington, D.C. As of April 10, 2025, the U.S. Department of Health and Human Services (HHS) is undergoing a...

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5 Reasons Your Front Desk Team Must Know Medical Terminology

Learning medical terminology can be daunting — you’re discovering new words that describe how the human body works, from the head to the toes. And you may even wonder how it could be useful to your...

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Insider Tips for Tracking Medicare Credentialing Applications

Many practices don’t realize it, but Medicare credentialing is one of the most important tools in your reimbursement toolkit. It allows you to properly enroll with your payers so you can bill for your...

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