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Keep Patients Coming Back With a Dental Loyalty Program
Looking for new ways to keep patients coming back to your dental practice again and again? Much like your favorite coffee shop, you can offer a loyalty program to provide patients with incentives that...
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7 Tips for Creating Your Emotional Support Animal Policy
You’re likely familiar with the federal regulations about service animals, which are animals (typically dogs) trained to perform tasks to benefit a person with a disability. Emotional support animals,...
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Master the Perfect Insurance Appeal Letter in 4 Easy Steps
When you get a denial from your payer, your first step may be to immediately start putting together an insurance appeal letter so you can capture the pay for services you’ve provided. That’s an...
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Clear Staff Confusion About New Overtime Rule With 3 Tips
The Department of Labor’s new overtime rule took effect on July 1, and even though your practice had some time to prepare for it, your staff members may still be confused about the ramifications and...
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Hypoglycemia, Obesity Among New ICD-10-CM Codes for 2025
If you’ve been feeling stifled by the lack of specificity among diagnosis codes for conditions like obesity, sepsis, hypoglycemia and more, you’re in luck. CMS has released the diagnosis code updates,...
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Break Patient Communication Barriers With 3 Essential Tips
Every member of a medical practice’s front desk staff has to wear a lot of hats. You not only need to follow up on insurance approvals and maintain a tight schedule, but you must also interface with...
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Nail Down Physician Supervision Levels Before Reporting 99211
If you’ve ever submitted claims for 99211 — also referred to by many practices as the nurse E/M visit — then you know it requires physician supervision if a registered nurse is billing it. What may be...
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4 Lessons You Can Learn From Medical Insurance Audits
It can be challenging to see a medical insurance audit as anything other than a headache. After all, auditors require reams of documentation, and there’s always a chance they’ll uncover a missing CPT...
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Some UHC Plans to Stop Reimbursing G2211: Will It Affect You?
Even though G2211 has only been payable since the beginning of the year, many practices have gotten accustomed to the additional $16.05 in G2211 reimbursement with certain E/M services. Unfortunately,...
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3 Types of Medical Record Amendments (and How to Do Them)
Medical providers are human, and sometimes that means they make mistakes, forget to document medical records, or do so well after the fact. And while you want to make a medical record as thorough as...
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Fee Schedule Proposal Suggests Changes to G2211, Telehealth
Every year, practices eagerly await the upcoming year’s Medicare fee schedule rule, and if the 2025 proposal holds true, practices can expect a 2.8% conversion factor cut next year. However, CMS also...
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3 Tips for Creating Your Practice’s Staff Marijuana Policy
Now that marijuana is legal in several states, many medical practices have had challenges determining whether employees should be allowed to use it. On the one hand, you don’t likely tolerate staff...
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3 PECOS Enrollment Tips to Speed Medicare Credentialing
Every practice has been there: You have a new provider on board, but you can’t bill for their services yet because their PECOS enrollment application is moving too slowly. The good news is that if you...
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3 Signs You’re Dealing With e-PHI and 3 Signs You Aren’t
The HIPAA laws define protected health information (PHI) as any data that can be used to identify a patient. And when that information is in electronic format, it’s considered e-PHI. No matter which...
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6 Documentation Essentials When Destroying Medical Records
Your practice likely knows that you must retain medical records for at least six years under the HIPAA laws (and sometimes even longer according to state regulations). And while it may be realistic to...
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How Your Practice Can Improve Revenue Cycle Management
Only 25% of U.S. medical practices think they’re getting every dollar they deserve, according to a recent survey. And just as many said they think their staff members spend way too much time on...
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Make Dental No Shows a Thing of the Past With Key Strategies
Ever wonder how much a single no show takes away from your dental practice’s bottom line? Just one no-show per dentist each day can cost your practice $200,000 by the end of the year. Your best bet is...
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5 Steps to Take NOW to Prep for Next Month’s Non Compete Ban
When the FTC first announced its ban on non compete agreements in April, it was unclear when the ban would take effect. Now that a clear date is in place and the ban will take effect Sept. 4, 2024,...
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Collect Top Dollar for 99443 When Performing Telehealth
When your provider talks to patient on the phone, you may worry that your payer won’t reimburse you appropriately for the visit, even though it takes just as much medical decision-making as an...
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5 Incident To Best Practices That Allow You to Collect More
Want to collect an extra 15% for your providers’ services? Who wouldn’t? If the provider in question is a nonphysician practitioner (NPP), you may be able to do so if you master incident to billing....
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